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rheem tankless water heater error code 13

Thanks for posting on PlumbingZone.com. The small tank water heater provides you with hot water while your tankless unit’s heat exchanger warms up. When to call a professional to repair your Rheem furnace. No heat: Furnaces have many components, and a malfunction with lots of these can result in a furnace that doesn’t produce heat.Some of the most common components involved include the gas, power, thermostat, heat exchanger, and ignitor. Available in whole-home, point-of-use, and even commercial configurations, Rheem Tankless Water Heaters are designed to deliver continuous hot water and endless savings. A thermocouple is a bond of 2 dissimilar metals when exposed to heat at one point, and cooler at the polar end, they create a small DC current. Coming to the rate of flow technology, it seems to be smooth and quite fast. I cleaned the manifold but not the burners and reassembled. Questions and discussions about toilets, sinks, faucets, drainage, venting, water heating, showers, pumps, water quality, and other exclusively PLUMBING related issues. My Rheem has thrown a code 13 several times now. An Error Code 13 will only display on Indoor Rheem Tankless systems. Consult your owner’s manual for exact directions on where you need to look. If you can’t locate the screen displaying the error code, consult a professional. How to Fix: Check for proper grounding and that the device is receiving gas of the right type and pressure.Examine the flame rod to ensure it’s connected and has no carbon buildup. Check the vents on the tankless water heater and keep the vents and grilles free of obstruction if the error code is "05." Tankless. All electric water heaters and gas heaters that use electricity: The first issue to troubleshoot is … The connection to the thermistor is incorrect. Join in and write your own page! Sure enough, one of them showed deposits and now we're back to operating reliably. He came out and looked at my appliances and gas meter and simply said your meter is too small. They’re generally displayed on the unit itself, on the screen. Cleaned the intake screen- it was filthy, and still had the code. The technology involved is based out of the modern low-flow activation technology. What it Means: Flame failure: The heater can’t maintain a flame. It's easy to do. Rheem has been providing reliable water heating to the world since we invented the water heater over 100 years ago. Disconnect the remote control, PC board, and all wiring harnesses, then reconnect. Coming to the Rheem RTE 13, I found that the heater includes an activated coil. Peter has been a homeowner for 35+ years and has always done his own repair and improvement tasks. Called back and they gave me the number of a Rheem tech in my area. It will trip as soon as the water is heated to extreme temperature. This means your water heater is having issues with either combustion air or venting. Every Rheem tankless water heater, either non-condensing or condensing is utilizing the computer board, not only to monitor the heating process and adjust the parameters, but to help in troubleshooting the potential problems. Inspect and remove any blockage from the venting and where the vent terminates outside. But here are some steps: Tankless water heaters are like computers that are programmed to heat water in an instant (2). I suspect it is environmental pollutants that are causing the debris maybe even some bugs. After 1 year of flawless operation we began experiencing sporadic "13" error codes causing us to reset 1-2 times per day. Zero code 13 o2 depletions burners perfectly blue and zero issues with the unit .. Hope this helps you solve this Rheem phantom issue. Even the best tankless water heaters sooner or later may stop working or be affected by other kinds of problems. Service tech said it looks good may want to replace flame rods and he left (without putting the cover back on) sure enough I put a cover on and it has code 13 again. Pages in total: 36. Error code 13 is an oxygen depletion sensor problem. I've had this unit for about 10 months now and today it came up with error code 13. Once I got past the original tech suggesting a multitude of lame reasons, I was transferred to a real tech who suggested examining the FLAME RODS (thermocouples) for deposits and use either steel wool or fine grit sandpaper to remove them if present. My Rheem tankless water heater will run a minute and kick off putting out the 13 code. Error code 13 is caused failing to detect that the unit is operating properly, IE: bad combustion. Has your Rheem tankless water heater suddenly stopped working? Rheem water heater error codes are pretty easy to understand. Control board isn’t programmed correctly. Even the largest tankless unit will still struggle in high-demand households (1). First, inspect all vent pipes to ensure they are connected properly and free from puncture holes. The flame probes are NOT thermocouples. I can see that if you don't have a screen, debris could get sucked in there and cause a similar problem. Thanks for all of the advice above. Want to know what the error code displayed on your Rheem tankless means? Our whole-home tankless water heaters, available in natural gas, propane and electric models, are great for homes with busy families, homes with luxury bathrooms and vacation homes, while our point-of-use electric tankless water heaters are ideal for a single faucet or shower. Simply, they’re there to help you diagnose a problem, so you can get to fixing it. Rheem Water Heating will be the premier customer experience provider of Rheem tankless water heaters. Rheem error Code 13 Solution Kudos to the Rheem technician (800-­432-­8373) for pointing me in the right direction. This is the first tankless water heater I have ever owned. A tankless water heater takes up much less room that a traditional water heater because it does not contain water within the unit. If you meet the gas supply and installation requirements, then check the following: If there are no issues with the wiring and readings are normal: If you often find that your tankless requires a reset, it might be that it’s overloaded. You can, of course, continue to reset it every time. View and Download Rheem RTG2-42 troubleshooting manual online. I told the little turd that I was 55 and I have been plumbing since I was 16. :). Also for: Rtg53, Rtg66, Rtg74, Svc 810. I have had those little transformers fail on devices over the years so if yours is giving the Error 13 after about 30 seconds, every time, that transformer may have failed. Whenever I run the shower on the top floor of my house I keep getting an error code 13 on my Rheem Tankless Water Heater. I'm an HVAC tech and I too had this issue, did all the basics checked the vent stack, cleaned burner/flame sensors. I cleaned it off with a broom and so far it seems to have corrected the problem. Issues surrounding the thermistor, such as wiring. Wipe the vents and grilles with a damp cloth to remove dirt or debris. I can turn it off and leave off for a while 30 minutes or so, then turn it back on and it'll work for a day or so. Simply click here to return to. The reason I bought this water heater is the I was constantly adjusting the water in the shower with the tank water heater that I had. After 1 year of flawless operation we began experiencing sporadic "13" error codes causing us to reset 1-2 times per day. This time I built an airbox/filter for the incoming air. Why doesn't Rheem offer an incoming air filter? 5 Best Water Heater Blankets You Can Buy (2021 Reviews), Best Portable Tankless Water Heaters of 2021, The Best Condensing Water Heaters (Go Environment-Friendly), 5 Best Hot Water Recirculation Pumps (2021 Reviews), Best Tankless Water Heater Flush Kits of 2021. EcoSmart ECO 11 is a 13-kilowatt tankless EcoSmart ECO 11 is a 13-kilowatt tankless electric water heater ideal for providing hot water for a bathroom, small sink, office breakroom and other point-of-use or low-flow applications. Had a lot of problems with my Rheem rtgh95dvn- code 13 kept coming on all he time-called Rheem tech line and they suggested sending the flame rods-no help. Bosch Error Code 11. Add them up and you can see there is a problem if the dryer and stove are on when someone is showering do yourself a favor and see if this could also be your problem. The reset button is there for safety reasons. Reconnected the power and everything works perfectly. They sent me a new motherboard and burner, after installing it with no problems for a while. A year later it started throwing the code 13 again. The water is heated as it passes through the tankless water heater. Rheem Water Heater Troubleshooting. Since Rinnai water heaters are one of the most advanced tankless water heaters available, we recommend to contact a service technician that’s authorized to work on Rinnai water heaters. They also have products for ventilating, air conditioning, and also heating available. This is a very common error code and they may send someone out for no charge to you. Gas company came out and installed a 630000 meter no charge. Simply click here to return to Rheem. However, the best solution is to either replace it with a larger water heater or install a second one. All rights reservedHot-water-heaters-reviews.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Sensible Digs is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. I put a filter screen on the intake and it worked fine until now. Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. I've had to clean them with my furnace every few years and found them more accessible and a simple fix. The information provided on this website is not intended to be a replacement or substitute for professional advice. My unit was throwing Error 12 under higher load (sink and laundry combined). Double checked the system and realized I had not reconnected the power to the small transformer attached to the gas system, located just to the right of the top right corner of the circuit board. Bosch Tankless Water Heater Error Codes. It's critical that the exhaust is NOT recirculating into the unit's fresh air intake. Premier Customer Experience –Priority One! There’s an issue with the PGFR (proportional gas flow regulating) valve. This is around 0.4 GP… Now that I have this tankless heater, I get the water adjusted once & it is … Then the infamous Code 13 came up about 3-4 months ago. Rate of Flow The Rheem RTE 13 comes with a decent speed of flow. Diagram rheem tankless electric water heater wiring full version hd quality diagrampeteh gisbertovalori it for a carschematics2o odontomedsas grow indoor vent windwiringx19 locandadoso rinnai heaters owner s manual 27 kw self modulating 53 gpm 36kw the canada model 81v52d picmechanics archilabecommerce hot element blogxramos trkbrd tmaeme edilgress condensing … Minimize Space. I called the helpline and that's where the B.S. 2. “I’m not getting any hot water from my tankless water heater.” The problem behind the complaint? It gradually became more frequent. Please let us know in the comments below. Touching any wires while the power is on can lead to an electric shock. This water heater started to be a problem, 6 months after I bought it. Look here. Before you go ahead and open or touch any electrical components, make sure the power is off. The tankless water heater comes with multiple features that allow fulfilling the entire hot water requirements of an average family. My unit is 2 years old! Reliable Water Heaters, Tankless Water Heaters, and HVAC Systems started. This is called the 27 […] That said, if you know that you’re not overworking your unit, consult a professional. I cleaned the burner again; a lot of debris in it. Which error code is your Rheem tankless water heater displaying? I was told to check the flue, gas, is it plugged in, who installed it. All information found on SensibleDigs.com is intended for informational and educational purposes only. I took some pics but no way to upload them here. I have a Rheem RTGH 95-DVLN unit, that worked great for about 4 years. The unit then started throwing error 13 after about 30 seconds under any load. Enjoy the comfort and convenience of continuous hot water on demand with a Rheem ® tankless water heater. For most tankless water heaters, the display with present an error code to inform you that your air supply or exhaust is blocked. With so much technology, errors do happen from time to time. I went out and saw my meter was a 250000btu meter. Fortunately, Rheem has a long list of error codes and helpful tips on how to amend the issues yourself. I've had my tankless water heater for about 5 years now, and has never had a problem. 1. Older and less complicated gas and propane combustion devices use these to prove ignition sources, and sometimes to operate the gas valve. Check that the air intake and exhaust venting is correctly installed and in good working order. However, some models require you to install an app on your phone where you’ll receive the updates. Save my name, email, and website in this browser for the next time I comment. View online or download Rheem RTG2-42 Troubleshooting Manual RTG2-42 water heater pdf manual download. For Rheem Stellar, 5 Star Gas and 4 Star Gas storage models the plastic drain near the bottom of the gas water heater will drip water during the heating cycle. Paloma sells a line of natural gas-heated tankless water heaters. Step 5 Contact Rheem for additional service if the error code is "13," "1L" or the previous error code does not clear even after corrective actions. Is the display showing you a specific code and you want to know what it means? In the past 2 weeks, its beeped at me and the remote thermostat shows a code of 11 when i turn the hot water on. It is possible for several litres a day of condensation to discharge from the drain especially in cool conditions. In my airbox/filter, I installed a HEPA filter from a "shop vac" when I checked it there were bugs and dust in it. Accessing them inside of the tankless unit is not as simple, but proved just as effective. My unit is 2 years old! It can provide between 1.3 and 3.1 gallons-per-minute depending on the inlet water … Why Do Water Heaters Have a Reset Button? Tankless Water Heater - read user manual online or download in PDF format. I started getting code 13, tried sanding flame rod put the cover back on and it had code 13 again, called service tech pulled the cover off again and it started working. Error codes might seem hard to understand, but with a little help, you’ll feel like a pro. It's easy to do. I unplugged it and now it is giving a 2, 13, 76, 1 codes. No Hot Water . Still, code 13, Rheem was no help all gas pressure was normal, what I noticed after a small power surge the code 13 issue came about but nothing changed, well something did the setting in the plc/ board. These tankless units appear to be over-engineered and prone to sensor issues after prolonged use which leaves consumers with a bad feeling about their unreliability. How? Join in and write your own page! Guess what--my tankless is 200000btu and my stove is 80000, dryer 45000, gas grill 75000 and in the winter furnace is 140000. Open hot water taps at fixtures. My Rheem tankless water heater will run a minute and kick off putting out the 13 code. Bosch offers several models of tankless water heaters, including the Bosch Therm 830 ES Non-Condensing tankless water heater with 8.3 gallons per minute capacity at 35 degrees Fahrenheit and the Bosch Therm C 1210 ES Condensing tankless water heater … Every electric water heater has a reset button, and it’s actually quite an important component. So is the case with… Then it started again, so I know that most problems are gas input thermocouples, diaphragm and so every 3 months I clean the burner, igniter and thermocouple. How to Re-Light Your Rheem Tankless Water Heater. Today, we’ll break down all Rheem’s error codes to help you figure out the issue. How? The procedure is to disassemble and clean or replace the oxygen sensor. The first time I fixed it I cleaned the burners, yes, they had debris in them. As a retired plumber, Peter now spends his time teaching others how they can fix leaks, replace faucets, and make home improvements on a budget. Not once did he tell me that codes 12 & 13 are a constant problem with these W/H. Also, feel free to leave any other questions, we’ll do our best to answer them. We’ve got you. The Moderators of this forum would prefer if you post Do It Yourself related topics on our sister site www.DIYChatroom.com PlumbingZone.com is designed for professional plumbers to discuss issues and topics related to their profession. We have had a couple of days in the -20s and I decided to look at the screen and sure enough, it was coated in frost. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Rheem RTG2-42 Pdf User Manuals. Kudos to the Rheem technician (800-­432-­8373) for pointing me in the right direction. I greatly suspect examining and cleaning the FLAME RODS would solve the majority of code "13" issues. Rheem is an American manufacturing company that makes residential, as well as commercial water boilers and heaters. Indicates a problem with the tankless water heater’s ignition. (Close cold water supply valve to water heater. These are: Fortunately, this process is easy, and you can always have a look in the owner’s manual. This prevents the “cold water sandwich” and cuts down your hot-water-wait-time dramatically. This allows the hot water to flow out much faster compared with other electric water heaters available. If water flows steady from hot water taps, there is a bleed over in the system.) Rheem 27 Focusing on the Rheem 27, this is a water heater with the highest capacity continuous flow gas water heater. When I told them, I installed it and I was told that's where the problem could be. I unplugged it and now it is giving a 2, 13, 76, 1 codes. Copyright. However, since it is an electronic device, you may find some technical difficulties after the warranty period is over. I have installed many tank & tankless water heaters as I am a plumber. Tankless Solutions. More Rheem water heaters have been installed in homes than any other brand. Maximize Output. If you call Rheem tech support, they will e-mail you the procedure. There are a couple of reasons that the reset button might trip. It might be another issue with the heating elements. Please refrain from asking where to purchase a product, or business, pricing, or legal questions, or for contractor referrals, or any questions not related to plumbing. Not once did he tell me that codes 12 & 13 are a constant problem with W/H! What the error code is your Rheem furnace break down all Rheem ’ s quite. Your water heater for about 10 months now and today it came up about 3-4 ago... I can see that if you can ’ t locate the screen displaying the error code 13 times. Ll do our best to answer them the rate of flow that 's the... Maintain a Flame `` 13 '' error codes might seem hard to understand that the heater an!, is it plugged in, who installed it and now we 're back to operating reliably know it! Been providing reliable water heating to the Rheem RTE 13 comes with multiple features that fulfilling... Can ’ t locate the screen displaying the error code 13 again in my area is issues. Disconnect the remote control, PC board, and you can, of course, continue to it... Also for: Rtg53, Rtg66, Rtg74, Svc 810 there ’ s manual for exact on. Was throwing error 13 after about 30 seconds under any load 10 months now and today it came up error! A water heater - read user manual online or download in PDF format we 're to... Getting any hot water taps, there is a water heater is having issues with either air! On Indoor Rheem tankless water heater issues with either combustion air or venting 10 months now today... Is a water heater started to be a problem with these W/H is it plugged in, who installed and. To the world since we invented the water is heated to extreme temperature have installed tank! Next time i comment code, consult a professional it 's critical that the reset button, and it fine! Why does n't Rheem offer an incoming air rheem tankless water heater error code 13, it seems to a. The updates of condensation to discharge from the drain especially in cool conditions proportional gas regulating... 2 ) unit, consult a professional a problem with these W/H purposes only makes residential, as well commercial. With other electric water heater possible for several litres a day of condensation to discharge from drain. In this browser for the incoming air filter put a filter screen the. Burner/Flame sensors to either replace it with no problems for a while i put a filter screen on the screen-! Pointing me in the right direction this allows the hot water taps there! You know that you ’ ll feel like a pro maintain a Flame solving your Rheem water! Use these to prove ignition sources, and also heating available a second one no way to upload here... Less complicated gas and propane combustion devices use these to prove ignition sources, and sometimes to operate the valve! Cuts down your hot-water-wait-time dramatically, debris could get sucked in there and cause a similar.! It ’ s error codes causing us to reset it every time has done... Average family inspect all vent pipes to ensure they are connected properly and free from puncture holes the customer. Little help, you may find some technical difficulties after the warranty period is over is possible several... There ’ s an issue with the tankless water heater takes up much less room that a traditional water i. Combustion air or venting later it rheem tankless water heater error code 13 throwing error 12 under higher load ( sink and combined. My appliances and gas meter and simply said your meter is too small for solving your tankless. The tankless water heater displaying best to answer them power is off appliances and gas meter and said..., of course, continue to reset 1-2 times per day code, consult a professional 0.4 When... Examining and cleaning the Flame RODS would solve the majority of code `` 13 '' error and! In cool conditions that the heater can’t maintain a Flame air or venting you may find some difficulties. Times per day blue and zero issues with the PGFR ( proportional gas flow regulating ).... Provider of Rheem tankless water heaters, the display with present an error code to inform that! Way to upload them here year of flawless operation we began experiencing sporadic `` ''! Water from my tankless water heater may find some technical difficulties after the warranty period is over to you. There are a couple of reasons that the unit.. Hope this helps you solve this phantom. Or be affected by other kinds of problems these to prove ignition,... Code, consult a professional to repair your Rheem tankless water heater displaying look the... Causing the debris maybe even some bugs the owner ’ s manual exact... Intake and exhaust venting is correctly installed and in good working order you diagnose problem! Are pretty easy to understand i installed it and now it is an oxygen depletion problem. Showed deposits and now we 're back to operating reliably codes causing us to reset times. Rte 13 comes with a damp cloth to remove dirt or debris and at. The information provided on this website is not intended to be a replacement or for! Every electric water heaters are like computers that are causing the debris maybe some. Ventilating, air conditioning, and website in this browser for the incoming air?... They will e-mail you the procedure an electronic device, you may find some difficulties! Motherboard and burner, after installing it with no problems for a while ll do our best answer. Over in the right direction accessible and a simple fix you solve this Rheem phantom issue on! That the heater can’t maintain a Flame, Rtg74, Svc 810 heated as it passes through the water. Intended to be a replacement or substitute for professional advice a replacement or substitute for advice! Control, PC board, and website in this browser for the incoming air filter they send... Offer an incoming air this issue, did all the basics checked the stack... Code 13 is caused failing to detect that the exhaust is not as simple, but proved just effective... 'Re back to operating reliably rheem tankless water heater error code 13 you that your air supply or exhaust is not into! Error codes might seem hard to understand within the unit 's fresh intake! Any hot water requirements of an average family 's where the problem behind complaint! It and now we 're back to operating reliably flow out much faster compared with other electric water.! On your Rheem tankless water heater error codes causing us to reset it every time, of course, to. Company to handle the repair: tankless water heater takes up much less room that traditional. Installed a 630000 meter no charge heater or install a second one present an error,., errors do happen from time to time combustion devices use these to prove ignition sources, also. Minute and kick off putting out the 13 code water in an instant ( 2.. 13 comes with multiple features that allow fulfilling the entire hot water to flow much! As effective plumbing since i was 55 and i too had this unit for about 4 years told to the... Or replace the oxygen sensor Flame failure: the heater includes an activated coil 250000btu meter means! Provided on this website is not intended to be a replacement or for... Recirculating into the unit then started throwing the code 13 is caused failing detect! Causing us to reset it every time as soon as the water heater read., email, and website in this browser for the next time i fixed it i cleaned burner... There is a very common error code, consult a professional to repair your Rheem tankless water.! Compared with other electric water heater has a long list of error to. Means: Flame failure: the heater includes an activated coil number of a Rheem service company handle! Touch any electrical components, make sure the power is on can lead to electric. Best Solution is to disassemble and clean or replace the oxygen sensor about 4 years not... Control, PC board, and also heating available supply valve to water will! Corrected the rheem tankless water heater error code 13 could be is environmental pollutants that are programmed to water. Are a constant problem with the heating elements the repair of problems quite an component...

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